0800-TITAN1, +420 720687248| MO-FR 9–17

Terms & Conditions

Effective from: 1 January 2026  ·  These Terms govern your use of our website and all purchases made through it.

1. About Us

Titan Miner Shop operates this online store from China. ·  Business address: 7088 Shennan Boulevard, Futian District, 518040 Shenzhen, China  ·  Customer support: support@titanminershop.com

2. Agreement

By browsing this website, registering an account, or placing an order, you agree to comply with these Terms & Conditions. If you disagree with any provision, you should discontinue using the website.

Orders may only be placed by individuals who are at least 18 years old.

3. Products and Pricing

We make every reasonable effort to ensure that product descriptions, specifications, images, and prices are accurate. However, occasional errors or omissions may occur. We reserve the right to update information, correct inaccuracies, modify prices, or discontinue products without prior notice.

All prices are displayed in USD unless otherwise indicated. Currency conversions shown elsewhere on the website are estimates only. The final amount payable is the price displayed during checkout.

4. Purchases and Payments

Your order is considered a request to purchase products from us. A binding agreement is created only after we send an order confirmation email. We may refuse or cancel an order where necessary, including in cases of pricing mistakes, payment issues, or product unavailability.

  • Credit and debit cards – processed securely through certified PCI-DSS payment providers. We never store complete card information.
  • Bank transfer – payment instructions are provided by our accounting department after your order has been submitted.
  • Cryptocurrency – invoices are calculated using the applicable exchange rate at the time of invoicing.

Discount codes remain subject to their individual conditions and are generally limited to one promotion per order unless stated otherwise.

5. Shipping Information

Orders are normally dispatched within one to two business days after payment confirmation. Delivery estimates are not guaranteed and may vary due to courier schedules, customs inspections, or circumstances beyond our reasonable control.

  • DHL, UPS, or FedEx shipping — $49.00
  • Worldwide delivery is available to most countries.

6. Cancellation, Returns & Refunds

You may return eligible products within 30 days of receiving your order. Products should be unused and returned with all accessories and original packaging where reasonably possible. Please contact us before returning any item so we can provide the appropriate return procedure.

After inspection of the returned goods, refunds are generally processed within 14 days. Unless the return is due to a faulty product or our error, return shipping costs remain the responsibility of the customer.

7. Warranty

Products are covered by the manufacturer's warranty where applicable. Warranty periods and conditions vary by product. To submit a warranty claim, please contact our support team and provide proof of purchase together with a description of the issue.

8. Privacy Protection

Your personal information is processed in accordance with our Privacy Policy and applicable data protection laws. We collect only the information necessary to fulfil orders, provide customer support, meet legal obligations, and send optional marketing communications where consent has been given. Personal information is never sold to third parties.

9. Our Responsibility

To the fullest extent permitted by applicable law, Titan Miner Shop shall not be liable for indirect, incidental, consequential, or special damages resulting from the use of this website or products purchased through it. Where liability cannot legally be excluded, it shall be limited to the amount paid for the relevant order.

10. Jurisdiction

These Terms & Conditions are governed by the laws of China. Any dispute arising from the use of this website or purchases made through it shall be resolved by the competent courts of Shenzhen, China, unless mandatory consumer protection laws require otherwise.